Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. Types of Data Collected

2.1 Data You Provide

• Contact forms: Name, email address and message content when you use our contact form.
• Newsletter subscriptions: Email address if you subscribe to our newsletter.
• Comments: Name, email and comment content if you leave comments on our site.

2.2 Automatically Collected Data

• Log data: IP address (anonymised), browser type, operating system, referring URL, pages visited and access timestamps.
• Cookies: Session cookies, preference cookies and analytics cookies (see Section 6).
• Device information: Screen resolution, device type, and language settings.

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Providing our services: Displaying match data, statistics and predictions (legal basis: legitimate interest).
• Responding to enquiries: Processing your contact form submissions (legal basis: consent / contractual necessity).
• Analytics: Understanding how our site is used to improve content and user experience (legal basis: legitimate interest).
• Security: Protecting against malicious activity and abuse (legal basis: legitimate interest).
• Legal obligations: Complying with applicable laws and regulations.

4. Third-Party Services

We use the following third-party services that may process your data:

4.1 Esports Data Providers

We use licensed esports data APIs to retrieve match data and statistics. These providers do not receive any of your personal data through our use of their services.

4.2 Analytics

We may use analytics services (such as Google Analytics or privacy-friendly alternatives like Plausible or Matomo) to understand site usage. These services may collect anonymised usage data. Where applicable, IP anonymisation is enabled.

4.3 Hosting Provider

Our website is hosted by [Hosting Provider Name]. Your data may be processed on their servers. They act as a data processor on our behalf under a Data Processing Agreement (DPA).

4.4 Advertising Partners

We may display advertisements from third-party networks. These partners may use cookies to serve relevant ads. You can opt out of personalised advertising via your browser settings or industry opt-out tools.

5. International Data Transfers

Some of our third-party service providers may be located outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

6. Cookie Policy

Our website uses cookies and similar technologies:

6.1 Essential Cookies

Required for the website to function properly (e.g., session management, security tokens). These cannot be disabled.

6.2 Preference Cookies

Remember your settings such as language preference, timezone and display options.

6.3 Analytics Cookies

Help us understand how visitors interact with our site. Data is aggregated and anonymised where possible.

6.4 Advertising Cookies

Used by advertising partners to deliver relevant advertisements. You can manage these via your browser settings or our cookie consent banner.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten").
• Right to restriction: Request that we limit the processing of your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interest, including profiling.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at contact@cs2bet.io. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy:

• Contact form data: Retained for up to 12 months after the last communication.
• Analytics data: Retained for up to 26 months in anonymised/aggregated form.
• Log data: Retained for up to 90 days for security purposes.
• Newsletter subscriptions: Retained until you unsubscribe.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for all data in transit.
• Regular security audits and updates.
• Access controls limiting data access to authorised personnel.
• Secure hosting with regular backups.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@cs2bet.io
Or visit our contact page.