Contact Information
General Enquiries
Editorial & Corrections
If you have spotted an error in our data or content, please email us with details and we will investigate promptly.
Partnerships & Advertising
Interested in advertising or partnership opportunities? We are happy to discuss.
Response Time
We aim to respond to all enquiries within 48 hours during business days.
How We Handle Enquiries
The CS2Bet.io team is committed to maintaining open communication with our users, partners and the broader CS2 esports community. Whether you need to report a data error on a player profile, ask a question about our editorial process, enquire about advertising or partnership opportunities, or simply share feedback about your experience on the site, we have dedicated channels to handle every type of enquiry efficiently.
Response Times and Priorities
For general questions about how the platform works, our data sources or the content we publish, our editorial team is available via email and typically responds within 48 hours during business days. If you have identified a factual error or data discrepancy on any page, we prioritise correction requests and aim to investigate and resolve them as quickly as possible -- often within 24 hours. For partnership, advertising and media enquiries, our commercial team reviews proposals on a rolling basis and will follow up with qualified enquiries promptly.
Your Feedback Matters
We value every message we receive. User feedback has directly shaped many improvements to CS2Bet.io, from new features like expanded player statistics to adjustments in how we present odds comparison data. Your input helps us build a better platform for the entire CS2 community.
Contact FAQ
How long does it take to get a response?
We aim to respond to all enquiries within 48 hours during standard business days (Monday to Friday). During major CS2 tournament periods, response times may be slightly longer as our editorial team focuses on live coverage. Urgent data correction requests are typically handled faster, often within 24 hours. If your matter is time-sensitive, please indicate this in your subject line so we can prioritise accordingly.
Can I report data errors or inaccuracies?
Absolutely. Data accuracy is one of our highest priorities. If you spot an error in match results, player statistics, team information, tournament brackets or any other data on CS2Bet.io, please email us at contact@cs2bet.io with as much detail as possible. Include the page URL, the specific data point that appears incorrect and, if available, a source that shows the correct information. Our data team will investigate and issue a correction promptly.
Do you accept guest posts or contributed content?
We selectively accept guest contributions from qualified esports writers, analysts and industry professionals. All contributed content must meet our editorial standards for accuracy, originality and relevance to the CS2 competitive scene. We do not accept paid guest posts or articles that are primarily promotional in nature. If you are interested in contributing, please send a brief pitch along with writing samples to contact@cs2bet.io. Our editorial team will review your proposal and respond within one week.
How do I enquire about partnerships or advertising?
We welcome partnership and advertising enquiries from reputable companies in the esports, gaming and betting industries. We offer several collaboration options, including display advertising, sponsored content (clearly labelled) and affiliate partnerships. All potential partners must meet our vetting criteria, which includes holding valid operating licences where applicable and maintaining responsible business practices. To start a conversation, email contact@cs2bet.io with details about your company and the type of collaboration you are interested in.
How do I report a bug or technical issue on the website?
If you encounter a technical issue such as broken pages, display errors, search problems or incorrect data rendering, please report it via email to contact@cs2bet.io. Include your browser name and version, device type (desktop or mobile), the page URL where the issue occurred and a description of what went wrong. Screenshots are always helpful. Our development team reviews bug reports regularly and works to resolve issues as quickly as possible.
Can I request a new feature or tool?
Yes, we actively encourage feature requests from our community. Many of the tools and features currently available on CS2Bet.io were inspired by user suggestions, including our player lookup tool and expanded odds comparison tables. Send your idea to contact@cs2bet.io with a clear description of the feature you would like to see and how it would benefit your experience on the platform. While we cannot guarantee that every request will be implemented, we carefully consider all suggestions during our product development planning.
How do I handle media or press enquiries?
Journalists, content creators and media professionals seeking information about CS2Bet.io, quotes from our editorial team or data for reporting purposes are welcome to contact us at contact@cs2bet.io. Please include your publication name, deadline and the nature of your request. We are happy to provide background information, expert commentary on CS2 esports topics and statistical data for editorial use. Our team typically responds to media enquiries within 24 hours.
Is my personal information safe when I contact you?
Yes. Any personal information you share when contacting us -- such as your name and email address -- is used solely for the purpose of responding to your enquiry. We do not sell, share or distribute personal data to third parties for marketing purposes. Our handling of personal information is governed by our privacy policy, which outlines how we collect, store and protect user data in compliance with applicable data protection regulations.
